Legal
Privacy Policy
Your privacy is of paramount importance to us. This policy explains how Ember Wealth collects, uses, and protects your personal information.
Last updated: January 1, 2026
Contents
Overview: Ember Wealth is committed to protecting your personal information. We collect only what is necessary to operate your account, comply with regulations, and improve our services. We never sell your personal data to third parties.
1. Information We Collect
Identity Information
Full name, date of birth, government-issued ID details for KYC compliance.
Contact Information
Email address, phone number, and mailing address.
Financial Information
Investment history, transaction records, wallet addresses, and account balances.
Usage Data
Log data, IP addresses, browser type, pages visited, and time spent on the platform.
2. How We Use Your Data
Account Management
To create and maintain your account, process transactions, and provide customer support.
Legal Compliance
To comply with KYC/AML regulations, tax reporting requirements, and other legal obligations.
Service Improvement
To analyze usage patterns, improve platform performance, and develop new features.
Communications
To send you important account updates, security alerts, and (with your consent) marketing communications.
3. Data Storage & Security
All data is stored on encrypted servers with access controls limited to authorized personnel only. We use industry-standard TLS encryption for all data in transit.
We apply strong security controls including multi-factor authentication, regular security audits, and penetration testing to protect your information from unauthorized access, disclosure, or destruction.
4. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating the platform, conducting our business, or servicing you. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our platform.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of the platform may not function properly.
6. Your Rights
Access
You have the right to request a copy of the personal information we hold about you.
Rectification
You can request correction of inaccurate or incomplete personal information.
Erasure
In certain circumstances, you may request deletion of your personal data.
Portability
You may request transfer of your data to another service provider where technically feasible.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain certain information as required by law, for legitimate business purposes, or to resolve disputes.
When your data is no longer required, we securely delete or anonymize it in accordance with our data retention schedule.
8. Contact Us
If you have questions about this Privacy Policy, how we handle your data, or wish to exercise any of your rights, please contact our Data Protection team.
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